Canon Oceania has set out its 2020 objectives in its effort to build a sustainable business, identifying a number of ways that it intends to drive the business forward.
As part of its initiatives, the company intends to accelerate the growth of Print Now, launch a five-year local warranty in A/NZ and build an Azure Centre of Excellence to drive innovation.
PrintNow is an on-the-go cloud printing service that allows users to print whatever they need, whenever they need it, from over 100 locations around Australia.
“In 2020, we stand on the precipice of a new age. The digital revolution that began with the advent of the internet is accelerating, with breakthroughs in robotics, artificial intelligence, machine learning and the internet of things allowing us to do things better, faster and cheaper than ever before,” Canon Oceania managing director Akira Yoshida said, in the report.
“Our innovation agenda is planned with tomorrow in mind. That’s why we are combining Canon’s technologies with the latest research and development (R&D) internationally, with the aim of genuinely making a difference in our world.”
The company also outlined its 2020 vision for a number of other growth plans, including transforming business, acting responsibly, promoting an open and diverse culture, and reducing its environmental impact.
In the report, Yoshida also identified that consolidating the group companies into three main management entities – Canon Australia, Canon New Zealand and Canon Business Services – will help achieve its goal of deriving 50 per cent of its revenue from services and 50 per cent from products.
“It also acknowledges the maturing of our traditional markets. Global changes in the camera and inkjet markets in particular, affected our sales in 2019. But our operating profit has increased in 2019 across the Canon Oceania Group,” Yoshida said.
“This result was achieved in part by reducing costs through restructuring and by focusing on business profitability.”
Yoshida also said that the company’s efforts in revising its business continuity plan has held it in good stead when the COVID-19 crisis hit.
“Through the extraordinary efforts of our teams in all locations, we were able to maintain customer service beyond expectations to critical customers. Without doubt, these are unprecedented times. But in the face of challenges big and small, we remain determined to emerge stronger than ever,” he said.
“Our ambition remains to expand the horizons of our customers and our business. And with a unified and purpose driven culture, a simplified group structure, robust profit growth, and an organisation brimming with talent and innovation, we look to the future with anticipation.”
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