MBE Manuka reaches 25-year milestone

Mail Boxes Etc (MBE) Manuka, a company that provides printing, courier and mailbox services, is celebrating 25 years in business this year.

Arthur and Marilyn Gray opened the Canberra-based MBE franchise on 19 June 1995 and have come a long way since then and are extremely proud and grateful to achieve this significant milestone.

“We’ve been honoured to work with a wide range of clients, ranging from small businesses, community organisations, international and national associations at both Australian Capital Territory and Federal Government level,” Marilyn said.

“It’s been an interesting journey over the past 25 years. We started from nothing and have built our business to what it is today.”

As franchise partners of MBE, the duo said they have been guided by the extensive support systems, training and business operations provided by the global franchise network. MBE has more than 2500 locations worldwide and 40 MBE stores operating in Australia.

At MBE Manuka, many Canberra businesses depend on the centre for a wide range of services, including design, print, shipping and mailbox or virtual address solutions and is a go-to choice for small businesses, giving them the tools and services needed to thrive in business and keep moving forward.

Arthur said he is humbled by the recent support shown over the past few months and aims to make business easier for all of the company’s customers.

“We truly value our clients and we thank them for their continued support during this trying COVID-19 period.”

During this unprecedented time, the MBE franchise network has led the way in supporting franchise partners by providing multiple strategies to help their businesses operate.

MBE CEO Clayton Treloar said, “We’re still doing everything we can to support franchisees, by offering reduced royalty fees, ongoing communication and training, and increased awareness for the changing business landscape.

“I have spoken with almost every MBE landlord in the country to ensure our partners are being well looked after and they are closely following the National Code of Conduct when it comes to landlords and tenants.

“I have been in close contact with the Franchise Council of Australia to ensure we are all well looked after and the support from both Federal and State Government has been very welcomed. Not one of our 40 locations across the country has closed and business is starting to boom again.

“I would like to personally congratulate Arthur and Marilyn in their big milestone. They are an integral part of our network and enjoy great success in the city of Canberra.”

The MBE franchise network is continuing to grow with new stores confirmed to open in New South Wales and Victoria in the coming months.

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