The three directors discuss what we want to achieve, and the kind of machines that could do that. Then we look at the suppliers who could assist us with a machine to do that, and make a list of their specifications and features. We ask those with the most suitable matches to give us their very best prices. Then I run some figures. We also try to undertake due diligence with others in the market who may already possess this equipment ie, site inspections where possible. Running costs and maintenance history are also a consideration, as is keeping aligned to market expectations and future needs.

Debbie Burgess, director, Bright Print Group

Trade magazines and trade fairs are what usually inspire us to update. Attending international supplier functions is a great source of information when you start chatting with other print professionals. Most successful people like talking about successful decisions, and quickly bury bad ones. Once we establish a need, usually based around advanced technology, we try to identify the best three equal suppliers, then it comes down to who offers the best deal.

Tom Lusch, director, Platypus Graphics

In the last four years, we have made three major investments. The Bobst diecutter let us plan things more efficiently, run a larger sheet faster and eliminate hand stripping. It made a huge difference. Our second investment, a new Bobst folder-gluer, was a simple decision: the money we saved on outsourcing meant we paid for the machine within two years. Our third purchase was a KBA Rapida 105 UV press. We were outsourcing coatings other than aqueous, and what we were spending at trade houses and transport was significant enough to justify taking the plunge. We looked at the clients we have that would give us additional work to utilise the new machines.

Evan Atkins, general manager, Labelcraft

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